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Terms of service

Terms of Service

symphonynaturalhealthpro.com

Date Effective: October, 2019

 

Date Effective: October, 2019

 

General

This website (the "Site") is owned and operated by Natural Health International (Sales & Distribution) Inc. (“COMPANY” "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, and our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

 

Site Content – Restriction on Usage

Information contained in our practitioner only “Healthcare Professional Resources” includes webinars, articles, and technical literature prepared by healthcare professionals. The webinars, articles, and literature have not been altered from their original version to include information that promotes a particular dietary supplement product or a particular manufacturer or brand of dietary supplement, including Symphony Natural Health’s (SNH) professional product line.

This information is being made available for the exclusive purpose of assisting healthcare professionals to expand their knowledge of complementary and alternative medicine, including suggested uses of dietary supplements. Only licensed healthcare professionals should access the materials in Healthcare Professional Resources. This material may not be shared or disseminated with non-pradtitioners.

These webinars, articles, and literature might contain health claims about dietary supplement products and/or their ingredients; however, the following materials should not be reviewed for the purpose of obtaining information about any particular dietary supplement product or particular manufacturer or brand of dietary supplement, including Symphony Natural Health’s (SNH) professional product line and cannot be used in conjunction with the offer, sale or recommendation of our products.

 

Intellectual Property Rights

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for  us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended.  As such, the copyrights in those works shall belong to COMPANY from their creation.  Thus, COMPANY shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as COMPANY determines.  In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to COMPANY all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us. 

 

You acknowledge that COMPANY has the right but not the obligation to use and display any postings or contributions of any kind and that COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized COMPANY representative while acting in his/her official capacity.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

You agree at all times to defend, indemnify and hold harmless COMPANY its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant  set forth herein.

 

Online Commerce

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant's online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant's website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party's personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party's personal information.

 

Interactive Features

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user - you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

 

COMPANY may host message boards, chats and other private/public forums on its Sites and on other platforms. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, groups, chats or other such forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY's outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

 

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Registration

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our  Privacy Policy.

 

Passwords

To use certain features of the Site, you will need a username and password, which you will receive through the Site's registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE'S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

 

Termination

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

 

Refund Policy

Your purchase of a product or service or ticket to an event may or may not provide for any refund.  Each specific product, service, event or course will specify its own refund policy.

 

Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. COMPANY's Copyright Agent for notice shall be customer.service@symphonynaturalhealth.com

 

Assignment

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries.

 

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Utah and any dispute shall be subject to binding arbitration in West Valley City, UT. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Class Action Waiver

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

 

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

 

Severability

If any clause within these Terms of Service (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from these Terms of Service, and the remainder of these Terms of Service will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

 

General

This website (the "Site") is owned and operated by Natural Health International (Sales & Distribution) Inc. (“COMPANY” "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, and our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

 

Site Content – Restriction on Usage

Information contained in our practitioner only “Healthcare Professional Resources” includes webinars, articles, and technical literature prepared by healthcare professionals. The webinars, articles, and literature have not been altered from their original version to include information that promotes a particular dietary supplement product or a particular manufacturer or brand of dietary supplement, including Symphony Natural Health’s (SNH) professional product line.

This information is being made available for the exclusive purpose of assisting healthcare professionals to expand their knowledge of complementary and alternative medicine, including suggested uses of dietary supplements. Only licensed healthcare professionals should access the materials in Healthcare Professional Resources. This material may not be shared or disseminated with non-pradtitioners.

These webinars, articles, and literature might contain health claims about dietary supplement products and/or their ingredients; however, the following materials should not be reviewed for the purpose of obtaining information about any particular dietary supplement product or particular manufacturer or brand of dietary supplement, including Symphony Natural Health’s (SNH) professional product line and cannot be used in conjunction with the offer, sale or recommendation of our products.

 

Intellectual Property Rights

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for  us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended.  As such, the copyrights in those works shall belong to COMPANY from their creation.  Thus, COMPANY shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as COMPANY determines.  In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to COMPANY all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us. 

 

You acknowledge that COMPANY has the right but not the obligation to use and display any postings or contributions of any kind and that COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized COMPANY representative while acting in his/her official capacity.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

You agree at all times to defend, indemnify and hold harmless COMPANY its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant  set forth herein.

 

Online Commerce

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant's online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant's website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party's personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party's personal information.

 

Interactive Features

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user - you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

 

COMPANY may host message boards, chats and other private/public forums on its Sites and on other platforms. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, groups, chats or other such forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY's outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

 

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Registration

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our  Privacy Policy.

 

Passwords

To use certain features of the Site, you will need a username and password, which you will receive through the Site's registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE'S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

 

Termination

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

 

Refund Policy

Your purchase of a product or service or ticket to an event may or may not provide for any refund.  Each specific product, service, event or course will specify its own refund policy.

 

Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. COMPANY's Copyright Agent for notice shall be customer.service@symphonynaturalhealth.com

 

Assignment

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries.

 

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Utah and any dispute shall be subject to binding arbitration in West Valley City, UT. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Class Action Waiver

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

 

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

 

Severability

If any clause within these Terms of Service (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from these Terms of Service, and the remainder of these Terms of Service will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

 

Date Effective: October, 2019

 

General

This website (the "Site") is owned and operated by Natural Health International (Sales & Distribution) Inc. (“COMPANY” "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, and our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

 

Site Content – Restriction on Usage

Information contained in our practitioner only “Healthcare Professional Resources” includes webinars, articles, and technical literature prepared by healthcare professionals. The webinars, articles, and literature have not been altered from their original version to include information that promotes a particular dietary supplement product or a particular manufacturer or brand of dietary supplement, including Symphony Natural Health’s (SNH) professional product line.

This information is being made available for the exclusive purpose of assisting healthcare professionals to expand their knowledge of complementary and alternative medicine, including suggested uses of dietary supplements. Only licensed healthcare professionals should access the materials in Healthcare Professional Resources. This material may not be shared or disseminated with non-pradtitioners.

These webinars, articles, and literature might contain health claims about dietary supplement products and/or their ingredients; however, the following materials should not be reviewed for the purpose of obtaining information about any particular dietary supplement product or particular manufacturer or brand of dietary supplement, including Symphony Natural Health’s (SNH) professional product line and cannot be used in conjunction with the offer, sale or recommendation of our products.

 

Intellectual Property Rights

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for  us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended.  As such, the copyrights in those works shall belong to COMPANY from their creation.  Thus, COMPANY shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as COMPANY determines.  In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to COMPANY all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us. 

 

You acknowledge that COMPANY has the right but not the obligation to use and display any postings or contributions of any kind and that COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized COMPANY representative while acting in his/her official capacity.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

You agree at all times to defend, indemnify and hold harmless COMPANY its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant  set forth herein.

 

Online Commerce

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant's online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant's website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party's personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party's personal information.

 

Interactive Features

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user - you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

 

COMPANY may host message boards, chats and other private/public forums on its Sites and on other platforms. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, groups, chats or other such forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY's outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

 

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

 

Registration

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our  Privacy Policy.

 

Passwords

To use certain features of the Site, you will need a username and password, which you will receive through the Site's registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

 

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE'S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE AND COUNSELING INCLUDES, WITHOUT LIMITATION, PSYCHIATRY, PSYCHOLOGY, PSYCHOTHERAPY, OR PROVIDING HEALTH CARE TREATMENT, INSTRUCTIONS, DIAGNOSIS, PROGNOSIS OR ADVICE.

 

Termination

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

 

Refund Policy

Your purchase of a product or service or ticket to an event may or may not provide for any refund.  Each specific product, service, event or course will specify its own refund policy.

 

Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. COMPANY's Copyright Agent for notice shall be customer.service@symphonynaturalhealth.com

 

Assignment

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries.

 

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Utah and any dispute shall be subject to binding arbitration in West Valley City, UT. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Class Action Waiver

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

 

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

 

Severability

If any clause within these Terms of Service (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from these Terms of Service, and the remainder of these Terms of Service will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

 

 

Written Testimonies

I hereby irrevocably and perpetually grant to Symphony Natural Health (“SNH”) also known as Natural Health International (“NHI”) its subsidiaries, affiliates, successors and assigns: The right to use my written testimony, in whole or in part, in any of NHI’s websites, books, program materials, marketing materials and programs; the right to use my written testimonial in any fashion NHI uses, in its discretion. I further understand that due to FDA and FTC regulations, all testimonials need to be reviewed for compliance. I understand that in some cases, my testimony may require revision to be FDA and FTC compliant, and I hereby give permission to SNH and NHI to make such revisions on my behalf, with the discretion to keep the integrity and intent of my testimony intact. While SNH and NHI will take appropriate measures to protect my confidentiality, in some cases (e.g. social media channels) my name may be disclosed with my testimony. I hereby give SNH and NHI the right to publish, exhibit and distribute the use of my name and testimonial, in whole or in part, worldwide, for any commercial purpose, including but not limited to the advertising or solicitation of business, by any means of mass and/or electronic media, including but not limited to print, radio, television and promotional materials, events and/or marketing plans. I understand NHI is relying on this authorization and Release by email or in writing and that my authorization and this Release is irrevocable and may not be withdrawn. I waive any right to inspect any materials of any time prior to release, use or publication, and, on behalf of my heirs, executors and assigns, I waive any claims that I may have against NHI, its representatives, its publisher, and their licensees, successors and assigns, based upon such use, including without limitation any claims with respect to rights of privacy and publicity and copyright I hereby acknowledge that I have not been paid or otherwise compensated, and I further certify that all material, whether verbal, written or exhibited by me has not been scripted and represents my individual opinions and beliefs, and is true and correct to the best of my knowledge. 

 

 

MAP Policy

Maximum Advertised Price Policy

Effective August 2019

 As a condition of being an authorized dealer or distributor of Symphony Natural Health (“SNH”) products, whether brick and mortar, catalog or internet retailer (a “reseller”), the reseller shall comply with all of the following terms and conditions. Failure to do so will result in termination of status as a reseller of SNH products.

MAP Policy Terms and Conditions:

• MAP Policy. The reseller shall comply with the Maximum Advertised Price (“MAP”) policy that SNH maintains for its products. The MAP policy is applicable to all SNH resellers in the United States, Canada, Mexico, Central or South America.

• Advertised Price. The MAP policy applies to all advertisements for any SNH products in any and all media, including, but not limited to newspapers, magazines, catalogues, flyers, coupons, posters, mailers, inserts, email, internet and like electronic media, radio, television, billboards and all public displays. The MAP policy applies to the price at which SNH products are ADVERTISED for sale to individual consumers.

• MSRP. The MAP policy establishes a maximum and minimum advertised price equal to the Manufacturer’s Suggested Retail Price (“MSRP”). The MSRP is set by SNH as indicated by current published pricing supplied by SNH. The advertised price for any SNH product (whether or not the advertised price includes a discount) must be equal to the MSRP, unless pre-approved in writing by a National Sales Manager at SNH. SNH retains the right to modify the MSRP at any time and will notify all resellers of such price modifications. All resellers must implement such modifications within thirty (30) days from the date of receipt of such notice.

• Sales Price. The MAP policy does not apply to or limit actual sales price. Actual sales price for SNH product is within the reseller’s discretion.

• Affiliated resellers. Multiple reseller accounts under different business names or d/b/a’s, but under the control of a common parent corporation or other common owner(s), will be subject to the MAP policy. The reseller shall identify to SNH, in writing, all such affiliated resellers.

• Violation & Termination. A violation of the MAP policy is grounds for SNH to immediately terminate the reseller’s relationship with SNH and authorization to resell SNH products. Upon termination of a reseller’s relationship with SNH and authorization to resell SNH products, SNH shall repurchase, at the reseller’s cost, all SNH products that remain in merchantable condition (as determined by SNH in its reasonable discretion) less 20% restocking fee. The cost of return shipping for such product shall be borne by the reseller.

• General Terms & Conditions. General Terms & Conditions applicable to all resellers are set forth below.

 

General Terms & Conditions

• Marketing & Resale Limitations: The reseller shall not market or sell SNH products (i) via the internet, whether via the reseller’s website or a third party website, (ii) outside of the United States or Canada; or (iii) to any repurchaser or consumer located outside of the United States or Canada, in each case without the advance written consent of SNH, which consent SNH may withhold in its sole discretion.

• Acceptance: The reseller shall inspect all product delivered within two (2) days of delivery. If, in the course of such inspection, any of the product is found to be defective, the reseller may, within three (3) days of delivery, reject same by notifying SNH in writing thereof and returning such defective product to SNH. The cost of such return shall be borne by SNH, but in no event shall SNH be responsible for any amounts in excess of such cost. Upon receipt of such returned defective product, SNH shall, at its option, replace such returned defective product with product that is not defective or refund (or credit) the purchase price paid by the reseller therefor. If the reseller has not timely given notice of rejection and returned product as aforesaid (hereafter collectively, “notice of rejection”), the product shall be deemed accepted.

• Payment: The reseller shall pay all amounts due upon receipt of the applicable SNH invoice, except with respect to product for which notice of rejection is timely given pursuant to the Acceptance clause above. Payment shall be deemed made on the date SNH receives same. Commencing thirty (30) days after date of invoice, interest shall accrue at the rate of ten percent (10%) per annum on the unpaid balance, except with respect to amounts invoiced on account of product for which notice of rejection is timely given pursuant to the Acceptance clause above.

• Warranty & Liability: SNH warrants that the product shall be merchantable. SNH makes no other warranty, express or implied, including but not limited to any warranty of fitness for particular purpose or any similar or other warranty. In no event shall SNH be liable to the reseller for any special, indirect, incidental or consequential damages. In the event of a breach of warranty by SNH, SNH’s liability shall be limited to the purchase price paid by the reseller for the product that gave rise to such breach.

• Compliance with Laws: The reseller agrees to comply fully with all applicable federal, state, or local laws, rules, or regulations, including but not limited to laws and regulations concerning the retail sale of the product.

• Shipping and Risk of Loss: SNH shall cause the product to be shipped to the reseller. The reseller shall be liable for the cost of shipment. Title to the product and risk of loss thereof shall pass to the reseller upon SNH’s delivery of same to a common carrier for transportation to the reseller.

• Governing Law; Disputes: The foregoing terms and conditions, and any invoice(s) relating to the sale of SNH products to the reseller, shall be interpreted in accordance with the laws of the State of California. All claims and disputes between SNH and the reseller relating to the purchase or sale of SNH products, or otherwise, shall be settled by final and binding arbitration in accordance with the then current Commercial Arbitration Rules of the American Arbitration Association. Arbitration shall be in San Francisco, CA, before a single neutral arbitrator selected by the Association and approved by the parties (provided, no party may disapprove more than two proposed arbitrators). SNH shall be entitled to recover its attorney fees and costs incurred in enforcing the foregoing terms and conditions and any related invoice. The arbitrator may grant injunctions or other relief in such dispute or controversy. The decision of the arbitrator shall be confidential, final, conclusive and binding on the parties to the arbitration. Judgment may be entered in any court having jurisdiction. If any provision herein is held to be unenforceable, the remaining provisions shall remain in full force and effect.

• Amendment: SNH reserves the right to amend the foregoing terms and conditions upon 15 days written notice to the reseller at any time.

• Entire Agreement: The foregoing terms and conditions, and any invoice(s) relating to the sale of SNH products to the reseller, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior representations or agreements, oral or otherwise, with respect thereto.

 

Sales Tax Resale Exemption

Date Effective: May 24, 2023

Sales tax will be charged on all products unless a completed Sales Tax Resale Exemption form is provided.

  • Practitioners are required to collect and pay sales tax on products sold unless the state within which you practice does not require sales tax on supplements.  

  • Symphony Natural Health does not assume responsibility for paying any taxes required to be collected by any state.

  • If tax collection for supplement sales is required by your state, Symphony will send you form appropriate for your state of practice.

 

Femmenessence MacaHarmony

1. Will there be side effects associated with taking MacaHarmony®? For example, will it upset my gastrointestinal system?

This is very uncommon. However, if you experience digestive upset consider:

• Decreasing the dose by half until digestive symptoms resolve

• Taking MacaHarmony® with food, then after 7-10 days try taking it between meals

• Including a probiotic to improve your gastrointestinal health

• Use Himalayan Crystal Salt and Sole therapy to assist in gastrointestinal absorption. Go to www.himalayancrystalsalt.com

OTHER REPORTED SHORT-TERM SYMPTOMS WHEN BEGINNING MACAHARMONY® SYMPTOM

Frequency                                                       Resolution

Headache                                                         1 in 100 people                                               Reduce dose, usually resolves within 1-2 days

Strong Emotions                                             1 in 30 people                                   Usually resolves within 1 month

Diarrhea or Bloating                                     1 in 50 people                                   Usually resolves in 3-5 days. See FAQ above for more details.

Heart Flutters or “Feeling Funny”           1 in 100 people                                               Reduce dose

Sleep Disturbances                                       1 in 25 people                                   Reduce dose and/or take MacaLife earlier in the day

2. Can I take MacaHarmony® if I am taking Oral Birth Control? Yes. MacaHarmony® will not affect the contraceptive function of Birth Control.

Note: If you are taking Birth Control to regulate menstrual cycle or for PMS symptom relief we suggest stopping and only using MacaHarmony®

3. Is MacaHarmony® contraindicated with other medications or over-the-counter medications?

MacaHarmony® is not recommended for individuals who have been prescribed or are currently taking Tamoxifen or any medications used to suppress hormone production.

4. What if I have had a history of hormone-dependent cancer, such as breast cancer?

Although MacaHarmony® does not introduce any hormones into the body (rather it supports your body’s own production of hormones), it is not recommended for individuals who have had a history of hormone-dependent cancer unless you are working with a doctor. For more guidance on how to use MacaHarmony® in this situation please contact us at medical.team@naturalhi.com.

5. Can I take MacaHarmony® with my hypothyroid or hyperthyroid mediction?

Hypothyroid: Yes. We recommend starting with a light dose and increasing to a standard dose over 2 to 4 weeks. Initially, some women may experience symptoms associated with too much thyroid medication. If this is the case, discuss with your doctor the possibility of reducing your medication since taking MacaHarmony® may reduce your need for hypothyroid medication*. Changing dosage of your medications should only be done under the supervision of your doctor.

Be sure to take MacaHarmony® 1 hour before or after taking thyroid medication.

Hyperthyroid: Yes, MacaHarmony® can be used to support hyperthyroid however only under the strict guidance of a doctor. For more information please contact our medical.team@naturalhi.com

6. Can I take MacaHarmony® when I am pregnant?

We recommend stopping MacaHarmony® once you have confirmed you are pregnant, towards the end of the first trimester, unless otherwise directed by your healthcare professional.

7. Can I take MacaHarmony® when I am breast feeding?

We recommend not taking MacaHarmony® until a month before you intend to stop breast feeding unless otherwise directed by your healthcare professional. However once the decision to stop breast feeding has been made we do recommend starting MacaHarmony® to support the transition into hormone balance.

MacaLife

1. Will there be side effects associated with taking Femmenessence? For example, will it upset my gastrointestinal system?

This is very uncommon. However, if you experience digestive upset consider:

• Decreasing the dose by half until digestive symptoms resolve

• Taking Femmenessence with food, then after 7-10 days try taking it between meals

• Including a probiotic to improve your gastrointestinal health

• Use Original Himalayan Crystal Salt and Sole therapy to assist in gastrointestinal absorption click here for more information or to order

  • · Include a B complex multi vitamin

OTHER REPORTED SHORT-TERM SYMPTOMS WHEN BEGINNING FEMMENESSENCE SYMPTOM

Frequency                                                       Resolution

Headache                                                         1 in 100 people                                               Reduce dose, usually resolves within 1-2 days

Strong Emotions                                             1 in 30 people                                   Usually resolves within 1 month

Diarrhea or Bloating                                     1 in 50 people                                   Usually resolves in 3-5 days. See FAQ above for more details.

Heart Flutters or “Feeling Funny”           1 in 100 people                                               Reduce dose

Sleep Disturbances                                       1 in 25 people                                   Reduce dose and/or take MacaLife earlier in the day

2. Should I increase the dose from 2 capsules twice a day if my symptoms don’t improve?

No, there is no need to increase your dosage to achieve desired results. In clinical trials, the majority of women saw improvements in approximately 3 weeks, with results ranging anywhere between 2 days to 8 weeks. Women with more advanced menopausal symptoms typically take longer to improve and may need to look at other areas of their health in conjunction with taking Femmenessence.

3. My symptoms stopped with Femmenessence and now many months later have come back! Do I need to increase the dose?

No, in fact you should halve the dose. Because your body, after being on Femmenessence for some time, has achieved balance (and thus stopped your symptoms initially) the higher dose you are still taking is now too much for your body and over stimulating. By reducing to a lower maintenance dose you will be providing your body with the correct dose to support your now improved hormone balance.

4. Is Femmenessence contraindicated with other medications or over-the-counter medications?

Femmenessence is not recommended for individuals who have been prescribed or are currently taking Tamoxifen or any medications used to suppress hormone production.

5. What if I have had a history of hormone-dependent cancer, such as breast cancer?

Although Femmenessence does not introduce any hormones into the body (rather it supports your body’s own production of hormones), it is not recommended for individuals who have had a history of hormone-dependent cancer unless you are working with a doctor. For more guidance on how to use Femmenessence in this situation please contact our medical.team@naturalhi.com or use our find a doctor search feature for us to find you a practitioner who specializes in oncology and using Femmenessence.

6. Can I take Femmenessence with my hypothyroid medication?

Yes. We recommend starting with a light dose and increasing to a standard dose over 2 to 4 weeks. Initially, some women may experience symptoms associated with too much thyroid medication. If this is the case, discuss with your doctor the possibility of reducing your medication since taking Femmenessence may reduce your need for hypothyroid medication*. Changing dosage of your medications should only be done under the supervision of your doctor.

Be sure to take Femmenessence 1 hour before or after taking thyroid medication.

Please note Femmenessence can also be used to support hyperthyroid under the strict guidance of a doctor.

7. Can I take Femmenessence if I am taking Hormone Replacement Therapy or Bio-Identical Hormones?

Yes. However it is imperative that you work with your doctor to develop a protocol that is right for you. Please feel free to contact our medical.team@naturalhi.com for additional information or for them to talk to your doctor.

8. If Femmenessence is managing my menopausal symptoms should I reduce or discontinue use of hormone replacement therapy?

Reducing or discontinuing your hormone replacement therapy should be done only under the supervision of your doctor. The weaning period is usually 3-4 months. Start with a standard dose of MacaLife of 2 caps twice daily. You may experience some of the short-term symptoms listed above or other symptoms associated with an excessive dose of Hormone Replacement Therapy. During the first month, you may be able to reduce your dose of hormone replacement therapy by as much as 1/4 or 1/3 and continue with a similar reduction each month. This gradual weaning process can continue for 3-4 months as your body supports your own hormone production and reduces its need for direct hormone therapy. Please note this does not always result in women coming completely off hormone therapy. You should work with your doctor throughout the process.

If you have additional questions not answered above, please call Natural Health International at (888) 668-3661 or email medical.team@naturalhi.com. Our customer service team and medical staff are here to support you.

9. What if I have had a hysterectomy with bilateral oophorectomy?

This is often a situation referred to as surgical menopause. In this instance, Femmenessence MacaPause is the appropriate choice. Although you no longer have active tissue from the uterus or ovaries to manufacture estrogen, there are other tissues that can produce estrogen which can be optimized over a period of time. It is recommended that you trial Femmenessence MacaPause for at least 4 months to determine its long term benefit for you.

MacaPause

1. Will there be side effects associated with taking Femmenessence? For example, will it upset my gastrointestinal system?

This is very uncommon. However, if you experience digestive upset consider:

• Decreasing the dose by half until digestive symptoms resolve

• Taking Femmenessence with food, then after 7-10 days try taking it between meals

• Including a probiotic to improve your gastrointestinal health

• Use Original Himalayan Crystal Salt and Sole therapy to assist in gastrointestinal absorption click here for more information or to order

  • · Include a B complex multi vitamin

OTHER REPORTED SHORT-TERM SYMPTOMS WHEN BEGINNING FEMMENESSENCE SYMPTOM

Frequency                                                       Resolution

Headache                                                         1 in 100 people                               Reduce dose, usually resolves within 1-2 days

Strong Emotions                                             1 in 30 people                   Usually resolves within 1 month

Diarrhea or Bloating                                     1 in 50 people                   Usually resolves in 3-5 days. See FAQ above for more details.

Heart Flutters or “Feeling Funny”           1 in 100 people                               Reduce dose

Sleep Disturbances                                       1 in 25 people                   Reduce dose and/or take MacaPause earlier in the day

2. Should I increase the dose from 2 capsules twice a day if my symptoms don’t improve?

No, there is no need to increase your dosage to achieve desired results. In clinical trials, the majority of women saw improvements in approximately 3 weeks, with results ranging anywhere between 2 days to 8 weeks. Women with more advanced menopausal symptoms typically take longer to improve and may need to look at other areas of their health in conjunction with taking Femmenessence.

3. My symptoms stopped with Femmenessence and now many months later have come back! Do I need to increase the dose?

No, in fact you should halve the dose. Because your body, after being on Femmenessence for some time, has achieved balance (and thus stopped your symptoms initially) the higher dose you are still taking is now too much for your body and over stimulating. By reducing to a lower maintenance dose you will be providing your body with the correct dose to support your now improved hormone balance.

4. Is Femmenessence contraindicated with other medications or over-the-counter medications?

Femmenessence is not recommended for individuals who have been prescribed or are currently taking Tamoxifen or any medications used to suppress hormone production.

5. What if I have had a history of hormone-dependent cancer, such as breast cancer?

Although Femmenessence does not introduce any hormones into the body (rather it supports your body’s own production of hormones), it is not recommended for individuals who have had a history of hormone-dependent cancer unless you are working with a doctor. For more guidance on how to use Femmenessence in this situation please contact our medical.team@naturalhi.com or use our find a doctor search feature for us to find you a practitioner who specializes in oncology and using Femmenessence.

6. Can I take Femmenessence with my hypothyroid medication?

Yes. We recommend starting with a light dose and increasing to a standard dose over 2 to 4 weeks. Initially, some women may experience symptoms associated with too much thyroid medication. If this is the case, discuss with your doctor the possibility of reducing your medication since taking Femmenessence may reduce your need for hypothyroid medication*. Changing dosage of your medications should only be done under the supervision of your doctor.

Be sure to take Femmenessence 1 hour before or after taking thyroid medication.

Please note Femmenessence can also be used to support hyperthyroid under the strict guidance of a doctor.

7. Can I take Femmenessence if I am taking Hormone Replacement Therapy or Bio-Identical Hormones?

Yes. However it is imperative that you work with your doctor to develop a protocol that is right for you. Please feel free to contact our medical.team@naturalhi.com for additional information or for them to talk to your doctor.

8. If Femmenessence is managing my menopausal symptoms should I reduce or discontinue use of hormone replacement therapy?

Reducing or discontinuing your hormone replacement therapy should be done only under the supervision of your doctor. The weaning period is usually 3-4 months. Start with a standard dose of Femmenessence of 2 caps twice daily. You may experience some of the short-term symptoms listed above or other symptoms associated with an excessive dose of Hormone Replacement Therapy. During the first month, you may be able to reduce your dose of hormone replacement therapy by as much as 1/4 or 1/3 and continue with a similar reduction each month. This gradual weaning process can continue for 3-4 months as your body supports your own hormone production and reduces its need for direct hormone therapy. Please note this does not always result in women coming completely off hormone therapy. You should work with your doctor throughout the process.

If you have additional questions not answered above, please call Natural Health International at (888) 668-3661 or medical.team@naturalhi.com. Our customer service team and medical staff are here to support you.

9. What if I have had a hysterectomy with bilateral oophorectomy?

This is often a situation referred to as surgical menopause. In this instance, Femmenessence MacaPause is the appropriate choice. Although you no longer have active tissue from the uterus or ovaries to manufacture estrogen, there are other tissues that can produce estrogen which can be optimized over a period of time. It is recommended that you trial Femmenessence MacaPause for at least 4 months to determine its long term benefit for you.

Revolution

1. Will there be side effects associated with taking Revolution Macalibrium®? For example, will it upset my gastrointestinal system?

 

This is very uncommon. However, if you experience digestive upset consider:

• Decreasing the dose by half until digestive symptoms resolve

• Taking Revolution with food, then after 7-10 days try taking it between meals

• Including a probiotic to improve your gastrointestinal health

• Use Original Himalayan Crystal Salt and Sole therapy to assist in gastrointestinal absorption. Go to symphonynaturalhealth.com/himalayancrystalsalt

OTHER REPORTED SHORT-TERM SYMPTOMS WHEN BEGINNING REVOLUTION SYMPTOM

Frequency                                                       Resolution

Diarrhea or Bloating                                     1 in 50 people                                   Usually resolves in 3-5 days. See FAQ above for more details.

Heart Flutters or “Feeling Funny”           1 in 100 people                                               Reduce dose

Sleep Disturbances                                       1 in 25 people                                   Reduce dose and/or take MacaLife earlier in the day

2. Is Revolution Macalibrium® contraindicated with other medications or over-the-counter medications?

To date there appears that there are no contraindications with Revolution Macalibrium® and other medications.

3. What if I have had a history of prostate or testicular cancer?

Although Revolution Macalibrium® does not introduce any hormones into the body (rather it supports your body’s own production of hormones), it is not recommended for individuals who have had a history of prostate or testicular cancer unless you are working with a doctor. For more guidance on how to use Revolution in this situation please contact us at medical.team@naturalhi.com.

4. Can I take Revolution Macalibrium® with my statin medication?

Yes. In fact Revolution Macalibrium®’s supports cardiovascular health.

5. Can I take Revolution Macalibrium® with my hypothyroid medication?

Yes. We recommend starting with a light dose and increasing to a standard dose over 2 to 4 weeks. Initially, some you may experience symptoms associated with too much thyroid medication. If this is the case, discuss with your doctor the possibility of reducing your medication since taking revolution may reduce your need for hypothyroid medication*. Changing dosage of your medications should only be done under the supervision of your doctor.

Be sure to take Revolution 1 hour before or after taking thyroid medication.

Please note revolution can also be used to support hyperthyroid under the strict guidance of a doctor.

Herbatonin

1. Can I take Herbatonin0.3mg long term?

 Yes,Herbatonin®0.3mg is designed for long term use, specifically as an anti-oxidant.

2. Can I use Herbatonin® with my child?

As per the labeling on our boxes we do not recommend the use of melatonin with children under the age of 18. Children under the age of 18 naturally produce 2-3 times more melatonin than an adult.

Melatonin is a hormone that our body produces naturally. Our body triggers its own production when it registers darkness. This happens through the retina in the eye, which signals the body’s own production of melatonin when it is in darkness. This means that if your child is watching television, playing on the computer, or have a night light on, close to bed time, their body will not trigger its own melatonin production. For this reason we always recommend that you try putting them to sleep in darkness and doing relaxation/meditation exercises to support their body’s own production of melatonin.

In addition, if your child exercises in the evening sometimes cortisol production can peak late at night, impacting their sleep cycle making it hard to fall asleep. If they consume large amounts of sugars through food or soda, it can disrupt their blood sugar and spike energy production late at night again making it hard to fall asleep.

If after trying the above you still decide to use melatonin with your child we suggest working with your doctor closely. Please also feel free to contact our medical.team@naturalhi.com for further support.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

pH Quintessence

1. If I have grass allergies, can I take pH Quintessence?

pH Quintessence is a gluten-free product and is suitable for those who cannot consume grasses due to allergens. This is due to a proprietary harvesting and processing method.

2. I have been told to avoid phyto estrogens, doesn’t alfalfa have high levels of phyto estrogens?

Many alfalfa products do have high phyto estrogen content. However, pH Quintessence has been grown and harvested to reduce the phyto estrogen content, making it safe for those with estrogen concerns.

3. I have been told to avoid green leafy vegetables because I am taking Coumadin/warfarin. Can I still take pH Quintessence?

pH Quintessence does contain a small amount of Vitamin K. Please work with your prescribing physician to know if pH Quintessence is right for you. Your physician is invited to contact our medical team at medical.team@naturalhi.com.

4. *These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.